IT Support

TechSeven Support

TechSeven Partners | A Comprehensive Approach to Support

TechSeven Partners understands the value of a managed network. The Gartner Group conducted a study that shows that the cost of an unmanaged computer greatly exceeds the costs of a managed computer. We know what it takes to manage your technology for optimized performance and longevity. We also understand that when your system is down, you can lose valuable time and money. That is why we feel it is important to have both a proactive and reactive approach to your technical maintenance. Let us become your I.T. support department and allow you and your team to focus on your business.

Proactive Approach

  • Managed Services

    Managed services allows our team to take an offensive approach to the issues that can arise with your technology. We will monitor your system 24/7 with diagnostics that will alert us of CPU usage, memory utilization, and changes to your hardware or software that may be an indication of an issue. We can also provide system updates with no interruption, and monitor virus threats with real-time protection.

  • Backup Services

    TechSeven Partners understands the value of your data and we provide encrypted, on and offsite back-up solutions for your business. We work with your office to create a comprehensive disaster recovery plan that will meet the needs of your business and enable you to experience the peace of mind that comes with knowing you have prepared for the unexpected

  • Onsite-Visits

    Our support plans also include scheduled onsite monthly visits even if there is no technical issue. This allows us to get to know your team and their individual technical needs, be proactive with technical solutions, and answer any questions you may have.

Reactive Approach

  • Telephone/ Remote Support

    Remote and telephone support allows our team to respond quickly to technical emergencies and questions that can arise in your office.

  • Onsite Support

    TechSeven Partners has assembled a team that offers professional and efficient service. We understand that disruptions to your business can be costly, and our team acts quickly to resolve your hardware, software, and network issues.

TechSeven Partners | Office 365

Microsoft Office 365 has become a buzzword when it comes to small business solutions. It is modernizing the way small businesses operate by combining the well-known Microsoft Office desktop suite with cloud-based technology. This innovation gives businesses the capability to access and share up-to-date data and applications from any device anywhere. Your SMB team can access documents, email, calendars, contacts, and team sites as well as host web conferences.This is a great advantage when you choose to work from home, on-site, or on-the-go. 

Looking for information about how to implement Microsoft Office 365 in your business?

Contact TechSeven Partners Today!

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Some of the Key Benefits of Office 365

*Accessibility – Office 365 is cloud-based. So connectivity options are vast and Microsoft boasts of a 99% uptime guarantee.
*Improved Communication – Office 365 enables your team to communicate more efficiently and effectively allowing you to focus on your business.
*Security – using cloud-based applications versus installed programs means you will always have the latest and most secure version. No more inconvenient updates or outdated software.
*Mobile-Friendly – Microsoft has designed mobile-friendly tools for Office 365 by providing apps that make working from your phone or tablet easy.

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What is Included with Office 365?

TechSeven will work with your SMB to evaluate which Microsoft Office 365 package will provide the maximum benefits for your needs. Here are some of the products and features that can be included.

*Exchange Online – syncs and shares emails, calendars, and contact information across your devices.
*SharePoint Online – helps organizations share and collaborate with colleagues, partners, and customers.
*Skype for Business – combines instant messaging, VoIP calling, live meetings, and videoconferencing.
*Yammer – a social networking service that enhances communication within an organization.
*Office Productivity Applications – Office 365 apps include Microsoft Word, Excel, PowerPoint, Outlook, Publisher, OneNote, and OneDrive.