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AI Etiquette: Why You Should Add a “Please" & “Thank You”

We’ve all heard the golden rule: “Treat others the way you want to be treated.” But does this apply to our interactions with artificial intelligence (AI)? According to Microsoft’s Kurtis Beavers, a director on the design team for Microsoft Copilot, it absolutely does. While AI chatbots don’t experience emotions like appreciation, using basic etiquette can significantly impact the quality of their responses.

The Power of Polite Language

Beavers emphasizes that using polite language sets the tone for AI responses. Large language models (LLMs), also known as generative AI, learn from human conversations. Similar to how email autocomplete predicts your next word, LLMs predict sentences or paragraphs based on your input. When you’re polite, the AI is more likely to reciprocate. Just like in human interactions, kindness begets kindness.

Professionalism and Clarity

Generative AI mirrors the professionalism, clarity, and detail of the prompts it receives. It’s a conversation, and users play a crucial role in setting the vibe. Conversely, if you use provocative or rude language, expect some sass in return. AI, like humans, has its limits.

The Critical Role of Data Governance in Business Strategy

The consequences of inadequate data governance range from misguided decision-making to regulatory penalties. Conversely, effective data governance enhances decision-making capabilities, drives innovation, and contributes to financial growth. It emphasizes the importance of reliable data for informed business strategies, highlighting the need for compliance in every aspect of data governance.

The Magic Words: “Please” and “Thank You”

Instead of ordering your chatbot around, start prompts with “please.” For example:

“Please rewrite this more concisely.”

“Please suggest 10 ways to rebrand this product.”

When the AI responds, express gratitude. A simple “thank you” goes a long way. Acknowledging its help not only ensures graciousness in return but also enhances the AI’s responsiveness and performance.