A Cybersecurity Threat Contained Without Disrupting Patient Care
How rapid detection and a coordinated response helped The Center for Oral and Maxillofacial Surgery remain operational during a real cybersecurity incident.
INDUSTRY
Oral Maxillofacial Practice
LOCATION
Upstate South Carolina
THE CHALLENGE
Cybersecurity Incident
THE OUTCOME
Response, Containment, & Recovery
THE INCIDENT
It looked like a normal email.
A team member opened an email with a malicious attachment. The file executed on two office workstations, creating a real risk to patient information and daily operations.
NORMAL EMAIL
MALICIOUS FILE
SECURITY ALERT
THE RESPONSE
DETECTED WITHIN MINUTES
Our monitoring tools identified unusual activity and alerted our team within minutes.
DEVICES ISOLATED
The two impacted workstations were automatically isolated to stop the threat from spreading.
SYSTEMS PROTECTED
We confirmed that core systems and patient data remained secure and fully operational.
WORKSTATIONS RESTORED
After thorough remediation, the workstations were cleaned and returned to service.
TechSeven helps with our day-to-day IT issues and provides peace of mind knowing they will catch serious threats so we can focus on patient care.
THE CENTER FOR ORAL AND MAXILLOFACIAL SURGERY
THE OUTCOME
Patient care continued.
The threat was contained.
EMPLOYEES
ISOLATION
MONITORING