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  • Home
  • About
    • Company and Culture
    • Meet the Team
    • Community Involvement
  • IT Services
    • Managed IT Support
    • Co-Managed IT Support
    • Managed Cybersecurity Support
    • Technology Network and Design Projects
  • Our Results
    • Customer Experience
    • Customer Success Stories
    • Project Portfolio
  • Resources
    • Technical Resources
    • TechSeven Blog
  • Contact Us

The Real Cyber Threat to SMBs Isn’t Hackers…It’s Downtime

Service DeskBy Richelle CalicottAugust 26, 2025

3 minute readDowntime from a cyber incident costs SMBs an average of $5,600 per minute, according to Gartner. Discover why downtime is the real threat to small businesses and calculate your company’s true cost.

5 Reasons Strategic IT Beats Reactive Support

Service DeskBy Richelle CalicottAugust 19, 2025

4 minute readSupport tickets will always exist, but they shouldn’t define your IT. Here are 5 reasons why Strategic IT beats reactive support and drives real business value.

The Truth About Response Times: A Fast Response Isn’t The Same As A Fast Fix

Service DeskBy Richelle CalicottAugust 12, 2025

4 minute readFast replies aren’t enough. Discover why resolution time—not response time—keeps your business running, protects compliance, and prevents costly downtime in Carolina\’s high-stakes industries.

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