Not every dangerous email comes from a fake address. Cybercriminals are increasingly using compromised email accounts to send messages from real vendors, partners, and trusted contacts. Below are tips to help you respond if you receive a suspicious email or think you may have clicked on one.
Suspicious Email Precautions:
STOP: Do not click immediately just because you know the sender.
GO TO THE SOURCE: Verify unusual requests with a phone call or a new email started from a known address.
DON’T CLICK: Be extra cautious with links, attachments, payment changes, and login requests.
GET HELP: Report anything suspicious before taking action.
What To Do If You Clicked Something Suspicious?
If you may have interacted with a suspicious email, respond quickly.
STOP: Do not keep clicking, replying, downloading, or entering information.
REPORT IT: Notify your IT provider, security team, or internal contact right away so they can review and respond quickly.
SECURE YOUR ACCOUNT: If you entered your password or login information, change it immediately and update any accounts using the same password.
CHECK THE DEVICE: Run a security scan and follow your IT team’s guidance to check for malware or other suspicious activity.
ACT FAST: Early action can help contain the issue, reduce exposure, and prevent the problem from spreading further.
Bottom Line: If something feels off, pause and verify. If you already clicked, report it quickly.