Customer

Success Story

 

AUSTIN DENTAL Finds Peace Of Mind And Improved Efficiency With Techseven’s Expert IT Upgrade And Ongoing Support.

Since 2007, the goal of Austin Dental is for their patients to have a positive and peaceful experience. They want to change your mind about coming to the dentist.

INTRODUCTION

CHALLENGE

As technology becomes increasingly vital to dental operations—supporting everything from imaging systems to patient records—Austin Dental recognized the need to upgrade its server and streamline its IT environment. The challenge was finding a provider with the expertise, reliability, and industry understanding to ensure minimal disruption and long-term performance.

Key challenges included:

  • Needed to upgrade an aging server critical to daily operations

  • Required secure and reliable systems to support patient records and imaging tools

  • Sought a trusted IT provider familiar with dental office workflows and compliance needs

  • Wanted to avoid costly downtime during the upgrade process

  • Prioritized high-quality customer service and attention to detail

STRATEGY AND IMPLEMENTATION

TechSeven Partners began with a tailored consultation to understand Austin Dental’s current systems and future needs. With experience supporting other dental practices in the Carolinas, the team proposed a strategic upgrade plan, including:

  • Replacing outdated server hardware

  • Ensuring HIPAA-compliant configurations

  • Providing ongoing, responsive support

  • Creating a roadmap for scalable IT growth

“I own a private dental office, and recently hired TechSeven to upgrade me with a new server and some other things. They were recommended to me by several other dental offices that I trust. I am very impressed by their customer service and attention to detail. I am happy with my decision to have them as my IT company!” 
— Dr Austin

RESULTS

TechSeven delivered a smooth and efficient server upgrade, minimizing downtime and ensuring system compatibility with dental software and imaging tools. The project included:

  • Improved Performance: Faster system response and file access

  • Greater Security: Updated configurations aligned with HIPAA standards

  • Peace of Mind: Trust in a responsive IT team that understands dental office workflows

CONCLUSION

Trusted by dental offices across the Carolinas, TechSeven Partners provides strategic IT support tailored to healthcare environments. Their expertise in compliance, security, and performance makes them a go-to choice for practices looking to modernize and grow confidently.

 

Ready to experience the TechSeven difference?
Contact us today to see how we can support your business growth with reliable, strategic IT services.