CUSTOMER

SUCCESS STORY

 

EDDY PERIODONTICS AND IMPLANT DENTISTRY Finds IT Success and Long-Term Partnership with TechSeven Partners

Eddy Perio is committed to delivering the highest standard of periodontal care tailored to each patient’s unique needs. Their approach begins with a thorough assessment, allowing them to develop personalized treatment recommendations. They believe in clear communication and involve their patients in every step of their treatment journey.

INTRODUCTION

CHALLENGE

When the client initially partnered with TechSeven, they faced common challenges many growing businesses encounter:

  • Outdated Technology slowing operations

  • Inconsistent IT support response times

  • Unpredictable IT costs and service gaps

They needed a reliable, knowledgeable, and personable IT partner who could:

  • Keep their systems current with the latest technology

  • Provide fast response to technical issues

  • Offer affordable, transparent pricing

STRATEGY AND IMPLEMENTATION

STRATEGIC APPROACH

TechSeven Partners delivered a comprehensive, ongoing managed IT services solution, which included:

  • Proactive technology updates to maintain operational efficiency

  • Responsive and friendly support to resolve issues quickly

  • Strategic IT consulting to align technology with business goals

  • Predictable, reasonable pricing without hidden costs

TechSeven’s partner Steve and his team, became direct points of contact for the client, offering a personal touch that went beyond technical support. Their hands-on, friendly approach fostered a true partnership built on trust and reliability.

“I have been a client for over fifteen years. They keep us up to date with the latest technology, are reasonable with their cost, and more importantly they always have a quick response time if you have a problem. Steve and Blake are always personable, friendly and eager to help with any IT needs we have in the office. I have no reservation at all in recommending TechSeven for all of your IT needs.” Dr. H. Nelson Eddy

RESULTS

Over the course of the 15+ year relationship, the client reported:

  • Consistently quick response times for IT issues, minimizing downtime

  • Up-to-date technology infrastructure to support business growth

  • Cost-effective IT services that delivered value without breaking the budget

  • Excellent client service, with personable and eager support from Steve, Blake, and the TechSeven team

CONCLUSION

This case is a testament to TechSeven Partners’ commitment to long-term client success. By combining modern technology solutions with fast, friendly service, TechSeven Partners empowers businesses in Fort Mill and across the Carolinas to thrive confidently, knowing their IT is in good hands.

 

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